Last updated: January 2026

Heybajiaff — Privacy Policy

Your personal information is a trust held with us. This page clearly explains how heybajiaff collects, uses, and safeguards your data.

Effective: 1 January 2026
Language: Bangla
Applicable: Bangladesh

Protecting Your Information Our 6 Commitments

Protecting your privacy at heybajiaff is not just a rule for us — it is a responsibility.

Encryption Protection

Every transaction and piece of personal information you provide is protected with SSL/TLS encryption. No data is stored in an unsecured state on heybajiaff's servers.

No Selling of Information

Heybajiaff never sells your personal information to advertisers or third parties. This is a core principle — no exceptions.

Minimal Data Collection

We collect only the information absolutely necessary to provide the service. We do not ask for unnecessary personal information.

Your Control

You may view, correct, or request deletion of your stored information at any time. Your data belongs to you.

Limited Retention Period

Once no longer needed, information is securely deleted. heybajiaff does not retain unnecessary old data.

Data Breach Notification

In the event of a security incident, affected users will be notified promptly. Transparency is our policy.

1

What Information Do We Collect?

Heybajiaff collects only the information strictly necessary to provide you with our services. We never request excessive or unnecessary data. There are three main sources through which we collect information.

What You Provide Directly

  • At registration: name, date of birth, email address, and mobile number.
  • For identity verification (KYC): copy of national ID card or passport.
  • For deposits and withdrawals: mobile banking account number or bank details.
  • When contacting support: your message and problem description.

Automatically Collected Information

  • IP address and device type (for security purposes).
  • Login time and session information.
  • Gaming history and transaction records (as required by legal obligations).
  • Browser type and operating system (for service improvement).
Types of Information Reason for Collection Retention Period
Identity Information Account Verification & Security 5 years after account closure
Financial Information Payment Processing As required by legal obligations
Gaming History Dispute Resolution Up to 2 years
Log Data Security Monitoring 6 months
Cookie Information Session & Preference Storage After session ends or 30 days
2

Why Do We Use Your Information?

Heybajiaff uses your information only for specific, legitimate purposes. The full list of reasons is outlined below:

  • To create and manage your account and to keep your login secure.
  • To process deposits and withdrawals and to verify transactions.
  • To ensure account security and to prevent fraud and unauthorized activity.
  • To provide customer support — resolving issues and answering your questions.
  • To meet legal obligations — such as compliance with anti-money laundering regulations.
  • To improve platform performance and fix bugs.
  • With your consent: to send you relevant promotional offers (with the option to opt out).

heybajiaff never sells your gaming behaviour for profiling or advertising targeting purposes.

3

Who do we share information with?

Heybajiaff does not share your information with third parties — except in the following limited circumstances:

  • Payment processors: necessary information is sent to complete deposits and withdrawals.
  • Identity verification services: with regulated service providers to complete KYC.
  • Legal authorities: under a court order or legal obligation — and only in such cases.
  • Technology service providers: for server management and security testing — under strict confidentiality agreements.
Clear Commitment

Heybajiaff never shares or sells your information to advertisers, data brokers, or other gaming sites. This is our non-negotiable policy.

4

Cookies & Tracking Technologies

Heybajiaff uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser.

  • Essential cookies: for login sessions and security — these cannot be disabled.
  • Functional cookies: to remember your language preferences and settings.
  • Analytics cookies: to understand which parts of the platform are used most (anonymous data).

You can delete cookies or block new ones from your browser settings at any time. However, disabling essential cookies may prevent some services from working.

5

Information Security Measures

Heybajiaff employs industry-leading technology to protect your information. No system is 100% impenetrable, but we work continuously to maintain the highest level of security.

  • 256-bit SSL/TLS encryption — securing all data in transit.
  • Two-Factor Authentication (2FA) — extra security at login.
  • Firewall and intrusion detection system — at server level.
  • Regular third-party security audits.
  • Limited employee access — only necessary teams can view information.
  • Data masking — sensitive information is partially concealed.
6

Your Rights Regarding Your Information

Heybajiaff believes your data belongs to you. The following rights are therefore reserved for you:

Right to View

You may request to view what information heybajiaff holds about you.

Right to Correction

If there is incorrect information, you may request a correction.

Right to Deletion

You may request deletion of information unless there is a legal obligation to retain it.

Right to Stop Processing

You may request to stop using your information for specific purposes.

Right to Access Information

You may export your information in a portable format.

Right to Withdraw Consent

Consent for marketing communications or optional processing may be withdrawn at any time.

To exercise these rights, please contact the heybajiaff support team. Requests are typically processed within 30 business days.

7

Child Protection

Heybajiaff strictly prohibits access by anyone under the age of 18. This is not just a rule — it is our ethical responsibility.

Minor Protection

If a minor opens an account and this is subsequently verified, the account will be closed immediately and any collected information will be securely deleted. We never retain data belonging to anyone under the age of 18.

8

Third-Party Links

The heybajiaff platform may occasionally reference third-party services. These services are governed by their own privacy policies.

Heybajiaff is not responsible for the privacy practices of third-party websites or services. You should review their own privacy policies before using any third-party service.

9

Privacy Policy Updates

Heybajiaff may update this Privacy Policy when necessary — due to new legal requirements, technological changes, or service improvements.

  • You will be notified of any significant changes via your registered email or through a notice on the platform.
  • The date of any changes will always be shown at the top of the page.
  • Continued use of the platform after changes means you accept the new policy.
  • If you do not agree to the new policy, you may request account closure.
10

Contact & Complaints

For any privacy-related questions, concerns, or complaints, please contact our support team. We typically respond within 24–48 hours.

Email

[email protected]  |  [email protected]

Response Time

General requests: 24–48 hours  |  Urgent security matters: within 2 hours

About Privacy Frequently Asked Questions

What users ask most

No, never. heybajiaff does not share your phone number or any personal contact information with third parties. Your number is used only for account verification and security alerts.

Most information is deleted after account closure. However, financial transaction records must be retained for a specified period due to legal obligations (typically 5 years). After that period, they are also securely deleted.

heybajiaff maintains records of gaming activity — but solely for dispute resolution, security, and responsible gaming purposes. This data is never sold to advertisers or used for profit.

Yes, absolutely. You can turn off marketing communications at any time from your account settings. However, account security notifications cannot be disabled — they are essential for your protection.

If heybajiaff detects a security incident affecting your information, we will notify you at your registered email address as quickly as possible and advise you on what steps to take. This is our commitment.
🔒🎮

Your information is safe — Join Now!

Your privacy is always protected at heybajiaff. Register for free and become part of Bangladesh's most trusted gaming platform.

For 18+ users only. Play responsibly.

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